What’s the most important thing when it comes to achieving the smile of your dreams? Is it the latest technology? The coziest orthodontic office? The most experienced support staff?
We believe all these things do make a difference to our patients, but above all, we believe that strong relationships are the most important throughout orthodontic treatment. When patients don’t like or trust their orthodontist, they are less likely to come to all their appointments and less likely to comply with their treatment plan. This can extend treatment time or even derail it altogether.
Treatment outcomes are simply better when there’s a strong relationship built on trust and good rapport between the patient and everyone in the practice. At Depew Orthodontics, we work hard to earn that trust and build that rapport because we genuinely care about our patients and we want them to have a great experience with us from start to finish.
Here’s how we build strong relationships with our patients.
Respecting Your Time
We believe a key component of developing a strong relationship built on trust is not wasting your time. At our practice, this starts with the first phone call, when you speak to one of our friendly Appointment Coordinators to discuss your concerns and ask any questions you have. We then send out a link via email to your inpatient forms which you can fill out at home, saving time when you come in for your first appointment. After evaluation and discussion at the first appointment, we’re often able to commence treatment right away, saving you the time and hassle of an additional visit.
Respecting your time also means that we give you the time you need to discuss your concerns and ask all the questions you have about treatment options, goals, and payment. We don’t rush our patients out the door. It’s important to us that you understand everything you’ll be doing throughout your treatment plan and why. By taking the time to listen and answer questions, we help our patients feel good about the their treatment. We want you to feel comfortable coming to us at any time with concerns.
Making It a Pleasant Experience
Not everyone loves going to the dentist and orthodontist. In fact, it’s unfortunately still a big fear for a lot of people. That’s why we strive to make our office as comfortable as possible, creating a home-like environment.
We also believe in treating our patients like family. It starts with a warm greeting at the front desk and continues through the appointment with every member of our friendly, dedicated staff. It also means that we respect our patients’ choices and understand their unique challenges. We suggest tailored treatment options for each of our patients to make sure you feel like one of our own family members. This is another way we build trust.
Providing the Best Treatment Possible
Orthodontics is an ever-changing field. New treatment options and technologies are being developed all the time. We pride ourselves on maintaining a modern practice with state-of-the-art technology to complement our many years of experience in patient care. Some of the more cutting-edge technologies we currently use include cone beam computed tomography, 3-D diagnostic intraoral scanner, digital x-rays, and 3D printing.
We don’t use these simply because they’re the newest, but because these technologies allow us to better diagnose underlying issues and put together a treatment plan that’s right for each patient. Our goal is always to provide treatment that’s as pain-free, fast, effective, and affordable as possible, because that’s what’s best for our patients.
Does Your Orthodontist Office Value Strong Relationships?
If you’re looking for an orthodontist and live in the area, we’d love for you to come visit us at Depew Orthodontics. If you’re not nearby, we encourage you to look for an orthodontist office that values building relationships with its patients the way that we do. You’ll not only have a better experience, you’ll have a better outcome: a life-changing new smile.
